Shipping Policy
Effective Date: 14 March 2025
1. Introduction
At Tudobala ("we," "our," or "us"), we strive to provide a seamless shipping experience for our customers. This Shipping Policy outlines the terms and conditions related to the shipment of products purchased from our website, [www.tudobala.com] ("Website").
2. Shipping Destinations
We currently ship to the following regions:
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[Specify countries/regions Tudobala ships to]
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If your location is not listed, please contact us at info@tudobala.com for shipping inquiries.
3. Processing Time
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Orders are processed within [X] business days (excluding weekends and holidays) after payment confirmation.
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Orders placed after [cut-off time] will be processed the next business day.
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You will receive an email confirmation with tracking details once your order has been shipped.
4. Shipping Methods & Delivery Times
We offer the following shipping options:
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Standard Shipping: Estimated delivery within [X-Y] business days.
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Express Shipping: Estimated delivery within [X] business days.
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International Shipping: Estimated delivery varies by destination.
Delivery times may be affected by external factors such as customs processing, weather conditions, and carrier delays.
5. Shipping Costs
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Shipping costs are calculated at checkout based on the destination, shipping method, and order weight.
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Free shipping may be available on orders above [X] amount.
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Customs duties and taxes (if applicable) are the responsibility of the customer.
6. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can track your order using the provided link or on our website under the “Track Order” section.
7. Lost or Delayed Shipments
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If your order is delayed beyond the estimated delivery time, please contact us at info@tudobala.com.
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Tudobala is not responsible for lost or stolen packages after delivery confirmation. Please ensure the shipping address provided is accurate.
8. Address Changes & Order Modifications
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Address changes or order modifications can only be made within [X] hours of placing an order.
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If you need to update your shipping details, please contact us as soon as possible at info@tudobala.com.
9. Returns & Refunds
For information on returns and refunds, please refer to our Return Policy.
10. Contact Us
For any shipping-related inquiries, you can reach us at: Email: info@tudobala.com
Website: www.tudobala.com